Privacy Policy

This policy explains how Jane Judy Studio collects, uses, stores, and shares personal information when you visit this website or book a session with us.

When you make a booking or contact us, we may collect:

• Your name, email address, and phone number

• Property or shoot location details (for real estate and personal shoot bookings)

• Payment-related information necessary to process your deposit

• Any files you upload to us (reference images, access instructions, or similar)

• Messages you send us through the contact form or booking process

We use your information to:

• Confirm and manage your booking

• Communicate with you about your session, including scheduling and delivery

• Deliver your final photos or video, either by email or via a secure, private link generated for your booking

• Process payment for your session

• Respond to enquiries or support requests

• Send you promotional offers or updates, but only if you've opted in to receive them

Final photos and video are delivered either by email or through a secure link created specifically for your booking. These links are private and not indexed or made publicly accessible. We do not post client media publicly without separate, explicit permission from the client.

If you opt in, we may send you promotional emails, including special offers and discounts. Every marketing email includes a clear way to unsubscribe, and you can withdraw consent at any time. We will not send marketing emails to anyone who hasn't opted in.

This site may use cookies and analytics tools, such as those built into the Wix platform, to understand how visitors use the site. This section will be updated with specifics once our analytics setup is finalised.

We use third-party platforms to help run this business, including our website and booking platform (Wix), and payment processing. These providers may process your information as part of delivering their service to us, subject to their own privacy practices.

Delivered media (photo and video galleries) and general booking details are retained for 12 months, after which they are deleted or anonymised, unless you request earlier deletion. This does not apply to financial and transaction records, which may need to be retained for longer periods to meet tax and accounting obligations under Australian law.

This website is not directed at children, and we do not knowingly collect personal information directly from anyone under 18 through the site itself, such as bookings, contact forms, or file uploads. Where a booking, for example a family shoot or event, involves photographing a minor, the adult making the booking is responsible for providing any necessary parental or guardian consent for that minor to be photographed, and for exercising privacy rights on that minor's behalf where relevant.

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us directly.

We may update this Privacy Policy from time to time. Continued use of this website after changes are posted constitutes acceptance of the revised policy.

Questions about this policy, or requests relating to your personal information, can be directed through the contact page on this website.